Welcome to Barkn'licious. These Terms of Service (Terms) govern your use of our website and the purchase of products from our online store. By accessing or using our website, you agree to be bound by these Terms. Please read them carefully.
1. General Information
Barkn'licious (we, us, our) offers handcrafted, high-quality pet treats and cooked meals. By accessing our website and purchasing from us, you agree to comply with these Terms. We reserve the right to update or modify these Terms at any time. Continued use of our website following any changes implies your acceptance of the revised Terms. It is your responsibility to review the Terms periodically.
2. Eligibility
By using our website or making a purchase, you confirm that you are at least 18 years old or have the consent of a legal guardian to engage in transactions on this site.
3. Product Information
We take care to ensure that all product descriptions, images, and pricing details are accurate. However, we cannot guarantee that your device's display of any color will be precise. Barkn'licious reserves the right to modify product information, pricing, or availability without prior notice. Our products are natural and handmade, so slight variations in size, color, or appearance may occur.
4. Orders & Payments
By placing an order with us, you agree to pay the total amount specified at checkout. Prices are listed in AUD and may be subject to taxes where applicable. Once an order is placed, you will receive a confirmation email. Please review your order details carefully, as we cannot guarantee changes once an order has been processed. Barkn'licious reserves the right to cancel or refuse any order at our discretion, especially in cases of suspected fraud or unauthorised transactions.
5. Shipping & Delivery
Please refer to our Shipping & Returns page for detailed information regarding shipping rates, delivery times, and local pickup options. Barkn'licious is not responsible for delays or issues caused by couriers or external factors beyond our control. We do not ship internationally at this time.
6. Returns & Refunds
Due to the perishable nature of our products, we do not accept returns. Please refer to our Returns & Refunds policy for more information on damaged or incorrect items.
7. Use of Website
You agree to use our website only for lawful purposes. You are prohibited from engaging in any fraudulent or illegal activity, using automated systems (e.g., bots, crawlers) to access the website, and attempting to interfere with the security or integrity of the website. Barkn'licious reserves the right to terminate your access to the site if we suspect misuse or violation of these Terms.
8. Intellectual Property
All content on the Barkn'licious website, including logos, text, images, and product descriptions, is the property of Barkn'licious and is protected by copyright and trademark laws. You may not reproduce, distribute, or otherwise use any content without our prior written permission.
9. Limitation of Liability
Barkn'licious and its affiliates are not liable for any direct, indirect, incidental, or consequential damages arising from the use of our products or website. By purchasing from us, you acknowledge that it is your responsibility to supervise your pet when using our products and to monitor for any allergic reactions or safety issues. In no event shall our total liability exceed the amount paid for the specific product in question.
10. Indemnification
You agree to indemnify and hold Barkn'licious, its employees, directors, and affiliates harmless from any claims, damages, or expenses arising out of your use of our website or products, your violation of these Terms, or your violation of any law or third-party rights.
11. Governing Law
These Terms and your use of the website are governed by the laws of Australia without regard to its conflict of law principles. Any disputes arising from your use of the website or purchases made will be subject to the exclusive jurisdiction of the courts in Australia.
12. Contact Us
If you have any questions or concerns regarding these Terms, please Contact Us
